Booking Information And Cancellation Policy


TELEPHONE ASSISTANCE HOURS

From Wednesday to Sunday, from 10:00 a.m. to 12:00 p.m



RESTAURANT OPENING HOURS

Wednesday to Sunday

Lunch, from 12.30 to 15.00

Dinner, from 7.30pm to 9.30pm


We would appreciate respect for the schedules to facilitate the best service.

RESERVATIONS AND ONLINE WAITING LIST

Our online booking system allows you to check availability, make reservations and, in the event that there is no availability on the desired date, add your details to the waiting list.

Reservations are accepted up to 30 days in advance and no requests exceeding this limit will be processed.

Online booking system opens at midnight, local time, on a daily basis, showing the actual availability of tables ranging from 2 to 6 diners.

All reservations are confirmed via email automatically.

To guarantee your reservation it is necessary to provide a credit or debit card in which no charge will be made except in the following cases:

1. The total cancellation of the reservation less than 3 days in advance will involve a charge of 50 euros per person.

2. The reduction in the number of people less than 3 days in advance will mean a charge of 50 euros per person cancelled.

For general information you may contact us by phone + 34 972 43 63 83 from Wednesday to Sunday from 10 am to 12 noon, or by email: info@restaurantnormal.com

For inquiries or changes to already confirmed bookings, please, contact us by email: info@restaurantnormal.com

Booking conditions

  • The credit card provided is a booking guarantee and no charge is made unless any of the conditions listed below are met.
  • We would be grateful if you could let us know if there are any allergies to consider when offering alternative dishes if appropriate.
  • We would also like to reconfirm your reservation 3 days in advance via email.

Cancellations and reduction of the number of people

  • The reservation can be cancelled completely free of charge up to 3 days before the date.
  • Reducing a significant number of diners could mean cancelling the reservation if no tables were available for the new number of people.
  • Date change will be subject to availability.

Waiting lists

The online booking system allows you to add your details to the waiting list for the day or days that are of interest to you, and if there is any cancellation on the selected date or dates, we will contact you.

Keep in mind that in order to properly manage the waiting list, it is not generic and has its own list each day.